When will you dispatch my order? We offer Same Day Dispatch on orders placed before 12pm.
How much is shipping? We offer a flat rate of $10 for standard shipping in Australia. Standard Shipping is free on orders $150 and over.
What payment methods are accepted by Bye Bunny? Debit and Credit card (Visa, Mastercard, and American Express), PayPal, Apple Pay, Google Pay and Afterpay
Can I "Buy Now, Pay Later"? Sure you can. You can select Afterpay during checkout.
How long will it take for my parcel to arrive? Parcels can take anywhere from 1-10 business days to arrive within Australia depending on your location. You will find estimated times provided by Australia Post here.
Can I use more than 1 discount code? We allow one discount code/coupon code to be used per order. Feel free to use the one that gives you the best discount.
Why won't it let me add to cart? Our website shows live product quantities, so if you can't add an item to your cart that means we do not have any stock. If you can press the 'Add to Cart' button then we have that product physically in stock.
Can I pre-order something that's out of stock? Only items we physically have in stock can be purchased. We want to ensure there are no delays for you. If you wish to buy something that is out of stock, please email us to be notified when it's back in stock.
Is there a question we haven't answered? Please email us.